How to Use MEPCO Helpline

Dealing with power cuts, messed up bills, or just needing some info about the electricity? MEPCO Helpline aims to help you with any electrical problems in our area. But let’s be honest, with all the different ways to contact them, it can feel like a total maze! However, this guide will show you exactly how to use the MEPCO Helpline like a pro. You’ll be getting the help you need in no time.

We’ll cover everything from the classic phone call to using their handy mobile app, basically all the ways to get your lights back on and life back to normal. So, whether you’re a MEPCO pro or a complete newbie, this guide will get you to navigate the Helpline like a boss in no time!

If you want to check your MEPCO bill click here

MEPCO Helpline

Call the number below for information on load-shedding schedules, meter tracking, and more.

  • 0800-63726

If you want to contact MEPCO head office, dial the number below.

  • 061 9220313

MEPCO Complaint Numbers for Power Breakdown

If you have an electrical breakdown complaint, contact the numbers listed below.

  • 061-9210334
  • 061-9210389
  • 061-6784815

MEPCO Staff Telephone Directory

POSITIONNAMEOFFICE NO
Chief Executive OfficerEngr. Muhammad Ayub Khan061-9220222
GM (Technical)Engr. Zafar Iqbal Gill 061-9220250
GM (Operation)  Engr. Nasir Ayaz Khan  061-9220282
GM (Customer Services) Engr. Jam Gull Muhammad Zahid  061-9220182
CE (O&M) Distn.Engr. Shahzad Rai061-9220168
Chief Engineer (Development)Engr. Akram Sial 061-9220248
Chief Engineer  (P & E) Engr. Khalid Mahmood061-9220192
Chief Engineer (O&M) T&G Engr. Syed Jawad Mansoor Ahmad061-9220186
Finance DirectorMian Ansar Mahmood 061-9220117
DG (HR & Admin)  Additional ChargeMr. Waqas Masood Chughtai061-9220267

MEPCO Service Care Center

If you have any problems or complaints, please visit the nearest MEPCO Customer Service center. MEPCO has established customer service centers in all locations to respond to complaints immediately. Mepco customers can submit a complaint or ask for concerns regarding their electrical connection at their local customer service center or via phone.

Customers can call these numbers to resolve their issues:

Name of CirclePhone / Helpline
Multan061-9220198
Muzaffar Garh066-9200065
Dera Ghazi Khan064-9239229
Bahawalpur062-9250102
Rahim Yar Khan068-9230160
Vehari067-3360282
Sahiwal040-9200305
Bahawal Nagar063-9239031

You can contact the helpline numbers for new connection fees, meter replacement, or any other questions concerning the demand notice. For further information, call 061-9220273.

MEPCO Head Office Multan

  • 061- 9220313

Address: Mepco Complex, Khanewal Road, MEPCO Colony Mepco Colony, Multan, Punjab